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With shoppers expecting more personalised and seamless experiences, retailers are leaning into AI to keep up. From chatbots that answer questions instantly to tailored product recommendations and smar ... -
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Technological advancements, shifting consumer behaviours, and an increasing demand for sustainability are influencing the future of the retail industry. Retail trends in 2025 will be defined by a fusi ... -
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Effectively managing digital advertising budgets is a critical challenge for retailers aiming to stay competitive and profitable. With the constant evolution of consumer behaviour and the eccomerce te ... -
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Effective negotiation with suppliers is vital for maintaining profitability and a competitive edge. Whether you're a retailer, buyer or merchandiser, mastering this skill can significantly strengthen ... -
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The world of business is undergoing a significant transformation, with many companies realising that profitability and purpose don’t have to be mutually exclusive. As part of this shift, the B Corp ce ... -
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Far from being a mere sales tactic, upselling is an technique that blends understanding customer needs with offering tailored solutions that enhance their shopping experience.